Privacy Policy

Last Updated: [Date]

Welcome to [Your Brand Name]. Your privacy is incredibly important to us. This policy explains what personal information we collect, how we use it, and your rights concerning that information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

1. What Information We Collect

To provide you with our services, we collect information in two ways:

• Information You Provide to Us: When you make a purchase, you voluntarily give us your name, shipping address, billing address, email address, and phone number. This is used to process and ship your order.
• Information We Collect Automatically: Like most websites, our store (which is powered by Shopify) automatically collects certain technical information when you visit. This includes your IP address, web browser type, time zone, and information about how you browse our site (like which pages you visit). This is used for analytics and to keep our website secure.

2. How We Use Your Information

We use your information for a few specific purposes:

• To Fulfill Your Order: This is our primary use. We use your name, address, and phone number to process your payment, pack your order, and ship it to you.
• To Communicate With You: We use your email and phone number to send you order confirmations and shipping updates with tracking information.
• To Improve Our Store: We analyze the automatic data to understand how customers use our site, which helps us improve our product offerings and website experience.
• For Security: To screen for potential risk and fraud.

3. Sharing Your Information

We do not sell your personal data. We only share it with essential partners who help us run our store. These include:

• Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage and databases.
• Payment Gateways: When you make a purchase, your financial information is sent directly to our secure payment partners to process the transaction. We do not see or store your credit/debit card details.
• Courier Companies: We share your name, address, and phone number with our shipping partners to deliver your order.

We may also share information if required by Indian law.

4. Your Rights Under Indian Law

In accordance with India's Digital Personal Data Protection (DPDP) Act, you have rights over your personal data:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correct: You can ask us to correct any inaccurate information.
• Right to Erase: You can request that we delete your personal data, subject to any legal or order-fulfillment requirements.

To exercise these rights, please contact our Grievance Officer using the details below.

5. Data Security

We are committed to protecting your information. Our website uses Secure Sockets Layer (SSL) technology to encrypt data during transmission, and we work with partners who maintain high standards of data security.

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

7. Contact & Grievance Officer